Return Policy
Thank you for shopping at Zephyrol!
If you are not completely satisfied with your purchase, you can contact us at support@zephyrol.com. We will try our best to accommodate your request.
Returns (if applicable)
Customers will only be charged once for shipping costs (this includes returns); No-restocking to be charged to the consumers for the return of the product.
Returns (if applicable)
In the event ships for free, customer will be informed of the return shipment cost (estimates may be given based on the our own costs in shipping to customers)
Refunds (if applicable)
Once your return is received and inspected, we will send you an email informing you that we have received your returned item. We also inform you of the approval or rejection of your refund. If you are approved, your refund will be processed and a credit will automatically be applied to your credit card or to your original payment method, within a given period.
Late Repayment Or Missing (if applicable)
If you have not received a refund, first check your bank account.
Then contact your credit card company, it may take some time before your refund officially released. Then, contact your bank. There is often a bit of processing time before a refund is posted. If you've done all this and you still have not received your refund, please contact us at support@zephyrol.com
Please contact our customer support@zephyrol.com to get the address returned.
If the return is caused by the consumer, consumer should be responsible for the shipping fee. The specific fee should be based on the express company you choose.